Are the prices on the website per pack or individual item?
A
All prices shown on our website are per individual item
Q
Are prices on the website including or excluding VAT?
A
All prices shown on our website include VAT
Q
How much does it cost for delivery?
A
The carriage charge is £7.50 on all orders under £150 (excluding VAT).
Orders over £150 (excluding VAT) are all carriage free.
Q
Can I place an order online?
A
You can only order online if you have an account with us and if you have registered for online ordering. If you haven´t got an account then please contact the Sales Office on 01793 615836 to place your order.
Q
Do you have a technical department?
A
Yes, we can answer technical questions on Kenro products, Tokina, Nissin, Marumi, Benro etc. All questions can be sent via email to steve@kenro.co.uk
Steve is our technical support and is only contactable by email. Please direct your enquiries to him via email and he will reply as soon as he can.
Q
Do you offer a repair service on your Tokina, Nissin, Benro products?
A
Yes, depending on the item we are able to offer a repair service. Please contact steve@kenro.co.uk to request further information, he will reply to your email as soon as he can.
Q
What are your opening hours?
A
Our general office hours are 9.00am to 5.00pm Mon-Fri
Our warehouse is open for deliveries between 8.30am and 4.30pm Mon-Fri
